Learn about Mit Club’s shipping methods, restrictions, and more.
If you still can’t find an answer to your questions, please fill out our Contact Form or email our Customer Support Team at support@mit-club.com.
Order Processing
All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.Â
Shipping Methods
Mit Club uses UPS for all shipments.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| UPS Ground | 2-5 Days | Calculated at checkout |
| UPS 2nd Day Air® | 2 Days | Calculated at checkout |
| UPS Next Day Air® | 1 Day | Calculated at checkout |
International Delivery
Unfortunately, we are unable to ship outside of the United States.
Due to state and local laws, we are unable to ship kratom to specific geographic locations. We will do our best to update this list as changes occur.
We do not ship to the following states:
- Alabama
- Arkansas
- Indiana
- Rhode Island
- Vermont
- Wisconsin
We do not ship to the following counties and cities:
- San Diego, CA
- Parker, and Monument, CO
- Sarasota County, FL
- Jerseyville, Alton, Edwardsville, IL
- Ascension, Rapides, Grant Parishes, LA
- Union County, MSÂ
Free Shipping
Need help with your order or have questions? Click on one of the sections below to find the answer.
If you still can’t find an answer to your questions, please email our Customer Support Team at support@mit-club.com.
Order Tracking
Need help with your order or have questions? Click on one of the sections below to find the answer.
If you still can’t find an answer to your questions, please email our Customer Support Team at support@mit-club.com.
Lost & Delayed Orders
Need help with your order or have questions? Click on one of the sections below to find the answer.
If you still can’t find an answer to your questions, please email our Customer Support Team at support@mit-club.com.
Returns & Exchanges
Need help with your order or have questions? Click on one of the sections below to find the answer.
If you still can’t find an answer to your questions, please email our Customer Support Team at support@mit-club.com.
Help Center
Find answers to commonly asked questions about orders, shipping, returns, and more.
Visit Help Center